Our Customeres

Exceptional Service

Dear Mississauga Toyota,

A year ago when I moved to the neighbourhood, a neighbour was quick to tell me that I should be sure to visit Mississauga Toyota if I ever needed to service my vehicle because of the exceptional service. My neighbours happen to drive a Toyota Matrix, just like me so they had experienced the great service first hand. I've been to your dealership on a few occasions and have always been very pleased.

Tonight, one of your employees went so far above and beyond your usual high standard of service I felt compelled to write. When I drove into your dealership this evening, I was hoping to have my license place affixed to my car as one screw had fallen out. As I walked towards the dealership at 6:30pm, I noticed the lights in the service department were out so I asked an employee (Kevin Magee) if the service department was closed. He told me it was but was very quick to ask what the problem was with my vehicle. I told him about my license plate and he promptly said that he would be willing to help me out. Despite the fact that the plate was proving troublesome with a broken plastic screw, Mr. Magee was very pleasant and took his time to ensure that my plate was correctly affixed to my car. It was so very kind of him to take the time to help me, you are fortunate to have such a customer service focused member on your team. I hope that by me sharing this experience with you, you will be able to recognize Kevin for the superb customer service that he provided to me. Yours truly, D.L.

Best Dealership

All the staff are excellent, especially my technician and my service advisor George. I can't thank them enough for looking after me. Mississauga Toyota is the best car dealership in Canada. Patrick T.

Positive Experience

Hi. I just spoke to one of your receptionists who handles the Service Dept (Maria). I just want to let her superiors know that she is very pleasant, professional and extremely efficient. I, personally, have been in the customer service field for many years and know that it is difficult to find such amazing people who work for you that portray a positive client experience. Kudos to Maria!

~ A. W.